We’re open 24 hours a day for emergencies and regular appointments.

• Park Option 1
   
• Park Option 2

Only if you're using a licensed pet relocation agent. We offer health checks and rabies testing, but we don’t sign/submit export documents ourselves.

• Fast for 12 hours before the appointment
• No water 4 hours before
• Cancel/reschedule at least 24 hours ahead for full refund

• No food after midnight before the procedure
• No water 4 hours prior to admission
• Sign the consent form (sent via email)
• Cancel/reschedule at least 48 hours ahead to retain your deposit

• Pre-op Check-up: $370
• Prepayment Deposit: $1000 (deducted on surgery day)
• Male dog: 0–10kg $1980 / 10–20kg $2520 / 20–30kg $3040
• Female dog: 0–10kg $3160 / 10–20kg $3440 / 20–30kg $4160
• Male cat: $1340 | Female cat: $2260
• Blood test: $990 (optional, based on vet advice)
• On-heat surcharge: +~$500

Prices are estimates and confirmed at pre-op check.

A pre-op check-up is required 14 days before the surgery.

Everyday. Drop-off time: 8:30–9:00am.

Please call us back at 2915 3999 during opening hours. We may also leave you a WhatsApp message reminder.

Anytime during our business hours (09:00–19:00). We’ll notify you once it’s ready.

Items may be released without notice or incur storage charges depending on the item type.

We hold meds and food for 7 days. Please visit Mon–Sun, 09:00–19:00 to collect.

We accept walk-ins but prioritize confirmed appointments. Emergency cases are handled urgently.

After 15 minutes, we may charge a $100 admin fee or need to reschedule. Same-day appointments after a delay are not guaranteed and depend on vet availability. Preferred vets may not be available.

Please cancel at least 4 hours before the appointment. Failing to do so, or no-showing, will require a $100 deposit for next bookings.

Click the registration link we sent via WhatsApp to confirm. We only hold the slot for 15 minutes.