Service
Our Team
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Case Study
Willy’s
Neutering Journey & Post-Op Care Insights
Mild swelling is common after neutering - monitoring and rest are key.
Sophie
the Ragdoll – Graceful Aging with Arthritis & CKD
A senior Ragdoll’s comfort journey with arthritis and kidney care
Richard
the Ragdoll’s Journey with FLUTD Recovery
From straining and blood in urine to better comfort and steady progress
Chronic
Kidney Care: Max’s Ongoing Treatment Journey
Max’s case highlights the impact of early diagnosis and long-term kidney support
FAQs
FAQs
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💳 What payment methods do you accept?
We accept MasterCard, Visa, cash, FPS, bank transfer, and credit card payments via Stripe link.
🐶 I have multiple pets needing vaccines. Is there a discount?
Yes, we offer discounts for multi-pet consultations and vaccinations. Feel free to ask us for details when booking.
🧘 Do you offer in-home euthanasia?
Yes, all our vets are trained to support you through this difficult time in the comfort of your home.
🧘 Do you offer acupuncture at home?
Yes, Dr Fred provides acupuncture during house calls.
🗣 Will the vet come with a nurse?
Vets usually attend alone. If needed or requested, a nurse can accompany them for an additional fee.
🗣 Can your vet speak Cantonese?
Yes, we have Cantonese-speaking vets. Please let us know your preference when booking.
💊 Is there a fee for medication delivery?
No, medication delivery is free of charge.
💊 How is medication provided during house calls?
If available, the vet will dispense medication during the visit. If not, we’ll arrange delivery the same day or within 24–48 hours. You may also choose to collect it directly from either of our clinics.
🐾 Can I book a routine check-up and vaccination in the same visit?
Yes, multiple services can be included in one visit. Simply let us know in advance. The vet will assess and advise based on your pet’s condition on the day.
🧪 What if my pet needs further testing?
Our housecall vets can perform blood collection, ultrasound, blood pressure checks, and more during the visit. For tests like radiographs (X-rays), we’ll refer you to one of our partner clinics.
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