Our Team
Case Study
Zoby’s
Stress-Related Skin Flare Management
A calm home routine played a key role in Zoby’s allergy and skin recovery plan
Bearbear
the Poodle: Managing Complex Allergies
With ongoing treatment and routine care, Bearbear’s allergies are now under control
Kumo
the Shiba: Managing Chronic Skin Allergies
Recurrent itching led to allergy testing and treatment—Kumo now follows a tailored
Pet Parent’s Endorsement
FAQs
FAQs
3
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Q:
💊 What if the item is out of stock?
A:If suppliers are temporarily out of stock, we’ll notify you of the restocking timeline. Uncollected items past the pickup period will be considered cancelled.
Q:💊 When can I pick up my items?
A:Between 10:00 AM and 7:00 PM, directly at the clinic.
Q:💊 How long will my items be held for?
A:Prescription diets and medication will be held for 7 days.
After that, a $10/day storage fee will apply, or the system will automatically cancel the order.
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