Our Team
Case Study
Zoby’s
Stress-Related Skin Flare Management
A calm home routine played a key role in Zoby’s allergy and skin recovery plan
Bearbear
the Poodle: Managing Complex Allergies
With ongoing treatment and routine care, Bearbear’s allergies are now under control
Kumo
the Shiba: Managing Chronic Skin Allergies
Recurrent itching led to allergy testing and treatment—Kumo now follows a tailored
Pet Parent’s Endorsement
FAQs
FAQs
2
-
Q:
🧪 How should I collect urine or stool samples properly?
A:Urine:
- Best to collect the first morning sample
- Minimum 5ml
- Submit within 4 hours
- Keep refrigerated (Do not freeze)
Stool:
- About the size of a thumb
- Do not mix with cat litter
- For KeyScreen test: provide samples for 3 consecutive days
- Keep refrigerated (Do not freeze)
Q:🧪 What if I missed a call regarding my pet's report?
A:Please call the clinic between 10:00 AM – 8:00 PM or reply via WhatsApp to request a callback.
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